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Q1 : What happens if I forget my Username or password?
Q2 : How do I purchase photos from your site?
Q3 : Do I need to register to purchase?
Q4 : Can I search without being registered?
Q5 : What is a
Q6 : How do I remove my email address from your mailing list?
Q7 : How do I become a contributing photographer for PBase.ca site?
Q8 : Is your site secure?
 

Q1 : What happens if I forget my Username or password?
Your Username is the email address you provided when you registered. Forgotten passwords can be retrieved using the "Forgot Your Password?" feature on the Log In page here:
http://www.pbase.ca/cart/lostpw.php
Type in your Username/Email and we'll email your password to you.

Q2 : How do I purchase photos from your site?
There are two easy ways:
1. Online
Fast, easy and secure. Order single images or discs.
- Select "Add to Stock Cart " from any image
- Go to your shopping cart
- Select checkout
Follow the easy steps from there.

2. Email
Email the image name or ID and we will manually proccess your order.

Q3 : Do I need to register to purchase?
Yes, you need to register. Click here for detailed registration information. If you are not yet registered, you will be prompted to complete your billing and shipping information as part of the image purchasing process.


Q4 : Can I search without being registered?
Yes. You can search for images without registering on our site.

Q5 : What is a
Your Internet settings should be set to accept cookies - small pieces of information that are stored on PBase web server and handed to your browser when you arrive at the site. Cookies allow KeenART Media to keep track of your preferences and shopping cart. If cookies are disabled, you will not be able to use the shopping cart.features of the site. KeenART Media will NOT use cookies to collect personal data unless such collection has been disclosed to you in advance. Please see our privacy policy for more information about cookies and our use of them.

Q6 : How do I remove my email address from your mailing list?
Just login to your account, and visit the 'My Account' link from the header of any PBase.ca page. You can unsubscribe from our mailing list when clicking on "Edit Registration" link.

Q7 : How do I become a contributing photographer for PBase.ca site?
Anyone can apply to become a photographer on PBase.ca site. Contributors must signup and upload five sample images and after approving, they will be able to submit images to PBase.ca site
If interested please start here: Photo Submision

Q8 : Is your site secure?
Our payment gateway is handled by one of the most established online merchant in the world (Paypal.com) with thousands of secured transactions daily. All data sent to thier payment gateway are encrypted with 128bit security features.

If you don't find the answer you're looking for here, please contact us.


 
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